Simple, yet powerful helpdesk created for outstanding support
- Automate responses with chatbots
- Turn customer requests into tickets
- Organize work across all channels
Increase customer satisfaction with a powerful helpdesk tool
MultichannelHandle messages from all channels in one tool
Respond faster by handling messages from live chat, chatbots, email, Messenger, and Instagram in a single help desk software. No more switching between different channels.
Reply faster with Multichannel
DepartmentsRoute messages to the best-suited agents
Divide your team into departments handling different requests. Reduce response time by making sure customers always reach agents with the relevant expertise to help them.
Route conversations with Departments
TicketingTurn customer requests into support tickets
Easily manage customer requests by turning emails and chats into tickets. Assign them to agents, prioritize work, add notes, and track progress – all with just one ticketing system.
Prioritize tasks with Ticketing
ChatbotsAutomate support with self-service chatbots
Answer repetitive questions about shipping, order status, and product availability with plug-and-play ecommerce helpdesk chatbots. Or, create your own automations without writing a single line of code.
Answer questions with chatbots
AnalyticsAnalyze performance to improve your team
Keep track of how your agents and chatbots perform. View conversation-related metrics, measure sales, and see how people rate your helpdesk system. Compare results on charts and make decisions based on reliable data.
Assess performance with Analytics
Not just a helpdesk tool. An all-in-one solution to scale your organization
Increase your website conversions with Live chat
Talk to leads in real-time. Recommend products and offer discounts based on user behavior without leaving the chat.
Automate your sales funnels with Chatbots
Collect and qualify leads based on their behavior. Increase order value by offering free delivery or discounts.
Supercharge your support team with Tidio AI
Classify conversations based on their intent. Automatically answer up to 70% of customer questions for faster support.
Don’t take our word for it, check how Tidio helps users grow their business
Get more leads
GET THIS PROGRAM - it has already boosted my sales leads by 34% in a matter of hours. Don't waste your time, searching - Tidio does it all. I am very pleased how they helped get me started too.
Review on G2
Increase conversion rate
My conversion rate went from 1.4 to 4.8! This is amazing and makes me a lot of money automatically!
Review on Shopify
Generate more sales
Tidio helped me make over 60k in sales in just a few months. Customer retention rate is a lot higher and a benefit is the sales!
Review on G2
Increase satisfaction rate
Since having Tidio integrated into our website we have seen sales nearly double and positive reviews triple.
Review on G2
Increase customer satisfaction with outstanding support
Improve your response times. Turn customer requests into tickets, reply with chatbots, and more.
Free plan available. No card required