Customer Service Case Studies

See how businesses around the world use Tidio to propel their growth

Featured

Take your business to the next level with customer service. Find inspiration in our featured story

Ad Hoc Atelier Boosts Conversions Using Tidio

See how Ad Hoc Atelier improved their conversions with Tidio

250%

Increase in conversion rate

12%

Decrease in cart abandonment rate

Case studies

Companies from around the world use Tidio to provide great customer service. Find out how

Shockbyte Slashes Response Times With Tidio Chatbots

Check out how Shockbyte decreased response times and improved customer satisfaction using Tidio.

Tidio Support Team Achieves 58% Automation With Lyro

Learn about Lyro, the newest AI conversational chatbot created by Tidio. Discover how it handles the majority of customer service conversations and slashes first response times.

Procosmet Lead Generation Surges After Installing Tidio

Learn how an Italian beauty brand boosted sales and conversion rates using Tidio. Get more details on how Procosmet used live chat and chatbots to increase generated leads by 500%.

Ad Hoc Atelier Boosts Conversions Using Tidio Live Chat

Check out how Ad Hoc Atelier nearly tripled their conversion rates using Tidio live chat. Discover how this Italian fashion ecommerce uses chatbots to slash waiting times and decrease cart abandonment rates.

How a Social Enterprise Used Chat to Boost Ticket Sales via Facebook

Did you know that website visitors expect answers in less than 30 seconds? Check out how the top Cambodian circus uses ultra-fast live chat for booking tickets and online marketing.

Small Wallets Improves Shopping Experience Using Tidio

Online shopping is fast and convenient. Yet, it's the companies that really personalize this experience that achieve the best results. Learn how to do it, too!